One thing is for certain-Pure Install goes the extra mile to ensure our customers have a first-rate, white glove experience. The true measure of PI is not the significant number of 5-star reviews. Rather, we appreciate their willingness to problem-solve in-field issues, to adjust and acclimate to the difficult scenarios that are inevitable in today’s constantly evolving install environment, and to resolve in-field callouts. In times of adversity, Pure Install continues to show their character as an extension of our business; we look forward to maintaining our relationship for many years to come. David Jones, Director of Sales and Marketing, WaterRower North America